About Us | Trendz Co.
We sell Men's and Women's fashion essentials. We love to help place the finishing touches on a well planned outfit. With our exclusive accessories you are sure to stand out! We are firm believers that style is what you choose!
Where are you located?
We are situated in the city of Surrey, British Columbia in Canada! This is also where we ship all of our merchandise from. All products shown on our website are in stock & available for free local pick up, or choose our standard shipping option instead.
What is your shipping process?
Please allow 1-2 business days for order processing. All orders are shipped via Canada Post. Travel time and cost will vary depending on the order destination and weight. We ship Worldwide! Custom fees may apply and are the responsibility of the customer. Currently offering FREE SHIPPING within BC on all online orders over $60 CAD, and FREE SHIPPING worldwide on all online orders over $150 CAD, after applied discounts and before taxes!
Once you have submitted your order, you will receive an order confirmation email to confirm that your order has been received.
What is your return policy?
Oh no! You weren't happy with your purchase? Not to worry...we'll help you find something you will truly be happy with! Any returns or exchanges must be communicated to Trendz Co. by emailing firstname.lastname@example.org within 72hrs of receiving the product(s). Either a store credit or a full/partial refund will be honoured at the discretion of Trendz Co within 10 business days of receipt. All returned items must be unworn/unused and unaltered in any way - including the packaging. The customer is responsible for all shipping charges and any applicable duties.
Can I customize my order?
Yes! Our motto is "style is what you choose" and we will absolutely help you fulfill a custom order! Get in touch with us through email@example.com for all special requests and bulk inquiries.